Our Favourite Banking Initiatives for 2023
Gemma Love-Wyatt
May 19, 2023
People are at the heart of what we do here at Eligible. Customer-focused service that adds real value to everyday lives is why we exist.
Mortgage news, fintech analysis, CEO insights, eligible stories
Why Your Customers Won’t Talk About Money
Gemma Love-Wyatt
May 12, 2023
Recent years have seen a huge shift in how financial institutions appeal to customers. Whether due to rapidly expanding digital competition, tighter regulation, or an increase in consumer feedback surveys, the intention is clear: providers are ready to talk about money.
New Consumer Duty, Lenders, and the Financially Vulnerable
Gemma Love-Wyatt
May 2, 2023
The FCA describes the new consumer duty as a ‘paradigm shift’ in expectations for firms providing financial services across the UK. The new rules are complex, but at its heart, the new consumer duty aims to enhance protection and improve the experience for millions of customers accessing financial services.
Loyalty and the Lender
Gemma Love-Wyatt
April 12, 2023
Every month, hundreds of people google the potential benefits of staying with their current lender. The answers they receive are pretty standard. A product transfer can save you money, be less hassle in the short-term, and often save a lot of time in lengthy document/credit checks.
Mortgage Rate Predictions for 2023
eligible
April 5, 2023
Mortgage rate predictions for 2023 from the expert team at eligible. Falling mortgage rates, buyer demand, and the cost-of-living crisis are all having an impact. These
Mortgage Industry Outlook: What We’ll See in 2023
eligible
February 9, 2023
Following on from our 2022 predictions for mortgage brokers, here is our mortgage industry outlook for 2023, crammed full of insights and expectations. Of course, you don’t need
