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Cookies Policy

 

This website at https://eligible.ai/ (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, we are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur when you have selected your preferred Cookie options in Our Cookie control panel and continue to use Our Site. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

 

1. Definitions and Interpretation

1.1          In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:

 

“Cookie” means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and
“We/Us/Our” Eligible Ltd

 

2. Information About Us (“We/Us/Our”)

Company Name:            Eligible Ltd

Address:                          Level 39, One Canada Square, Canary Wharf E14 5AB

Data protection lead:    Rameez Zafar

Email address:                privacy@eligible.ai

Telephone number:       0789 404 1686

 

3. How Does Our Site Use Cookies?

3.1          Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

3.2          By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site to collect information about how visitors use our site and to provide social media links. For more details, please refer to section 4 below.

3.3          All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:

3.3.1      Strictly Necessary Cookies

A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.

3.3.2      Analytics Cookies

It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.

3.3.3      Functionality Cookies

Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.

3.3.4      Targeting Cookies

It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests.

3.3.5      Third Party Cookies

Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).

3.3.6      Persistent Cookies

Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

3.3.7      Session Cookies

Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

3.4          Cookies on Our Site are not permanent and will expire.

  • For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Notice.

3.6          For more specific details of the Cookies that We use, please refer to the table below.

 

4. What Cookies Does Our Site Use?

Our website uses first party cookies, which allow us to distinguish you from other users of the website. They maintain functionality as you move between pages and help us to improve our site. We also use some widely-used third-party social media plugins as marketing tools, and to provide convenience tools for our visitors, which create cookies.

Cookie Name Purpose More Information
Browser Session session This cookie is automatically set when you land on the website. It enables functionality between pages and is essential for parts of the site to operate. Learn more
Google Analytics

__utma – it ascertains the number of times a visitor has been to web site. It expires after 2 years.

_utmb - it detects when a unique user session. It expires after 30 minutes.

_utmc – it determines when to create a new session for a website visitor. It’s a session cookie and expires when you exit the browser.

_utmz – it tracks how you found us and calculates traffic & navigation within the website. It expires after 6 months.

These cookies to identify which pages are being used. This helps us to count the number of visitors, which pages they visited and where they have come from, so we can improve the way our website works.

The cookies collect information in an anonymous form. We report on this activity in aggregate, and use this information solely for the purposes of monitoring and improving our website.

More details on the cookies set by Google Analytics: Google Code

An overview of Google’s Privacy Policy

To opt out of Google Analytics, use their Opt Out Tool

Hotjar Analytics

_hjIncludedInSample

_hjMinimizedPolls

_hjUserId

_hjDonePolls

Hotjar is an analytics and feedback tool that we use to understand how our website is used and improve usability. Hotjar sets cookies to help us track behaviour across pages and to control visitor polls. The cookies carry no personally identifiable information.

More details on the cookies set by Hotjar Analytics: Google Code

An overview of Hotjar’s Privacy Policy

To opt out of Hotjar Analytics, use their Opt Out Tool

Divas Cookie Banner DisplayDivasCookiesBanner This cookie is set when you close off the cookie banner that appears on the login page. It tracks your closing of this banner so you don't keep seeing it when you visit next time. Learn more

 


5. Consent and Control

5.1          Before Cookies are placed on your computer or device, you will be shown a pop-up message requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of Cookie that We use.You can return to your Cookie preferences to review and/or change them at any time by clicking on the cookie control panel icon.

5.2          In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

5.3          The links below provide instructions on how to control Cookies in all mainstream browsers:

 

6. Changes to this Cookie Policy

6.1          We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made.  You are therefore advised to check this page from time to time.

6.2          In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

 

7. Further Information

7.1          If you would like to know more about how We use Cookies, please contact us using the contact details in section 2.