Keep your customers for good.

We analyse every client interaction to help you build stronger long-term relationships and grow your business. Retain clients automatically, turning outbound into inbound.

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  • Censeo |
  • AS Financial |
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Your best customer is the one you already have.

More profitable
More likely to refer

Improve your client retention by 16% in just three months.

Introducing Retain, by Eligible. The first dedicated AI mortgage retention solution.

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Retain |

Helping mortgage lenders and brokers retain their existing clients.

At, Eligible, we know how valuable your current clients are to your business growth.

See who’s been talking about us
The retention solution everybody’s talking about.


Our CEO’s top tips on marketing for mortgage leads.

Steal some tips to add to your strategy and action some quick wins for your mortgage business.

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Retain for brokers |

Retain for your team.

We contact your clients at the right time automatically. Reduce time spent chasing clients to stay on top of their product needs.

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Retain for your customers.

We use financial analytics and concepts to improve your clients understanding. Delight clients with your own branded application.

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Retain for customers |

"Delighting and retaining clients has always been at the very heart of the businesses I’ve run. Retain helps automate and improve so much of what we did manually but in a engaging and charming way.
I liken it to hunting with a rifle when everyone else is using a shotgun!"

Peter Rollings
Former Director Foxtons, CEO Marsh & Parsons

Stay in the loop.

Working from home
March 30, 2020

Remote working tips for beginners

By now, many of us will be working from home. It’s an unsettling, uncertain time for many businesses, but we must adapt to this new way of working in order to keep the needle moving and provide a good service to our clients. Are you new to remote working? If you’re just getting set up and looking for some guidance on remote working, here’s 4 tips to get the best out of your new working environment.

Enhancing Support
March 20, 2020

Enhancing customer support for clients in times of uncertainty.

Customer support is more than just resolving tickets. Your company builds a relationship with every single customer, it's a personal connection that your customers have with your brand. Customer-centric firms always put their customers first. They understand how critical customer support services are to customer satisfaction and retention. So, how do you offer your customers support in times of uncertainty?

Start making more money from your existing customers.

Take a quick demo to see how Eligible can help grow your business.

It only takes 15 minutes.