Share this post: Facebook Twitter LinkedIn Communication between financial institutions and customers has to improve. On average, each UK adult currently holds a staggering £34,000
We already know that financial literacy is low in the UK, with a huge 9 out of 10 people claiming the education system has left
The suggestion of using AI in financial services still evokes a little anxiety among professionals – even in the digital age. In the same way
According to recent research, a staggering 88% of Brits do not feel confident about their financial literacy, with a third saying it negatively impacts their
Eligible co-founder Zahra Hassan was featured in the FT Adviser last week, discussing the impact of artificial intelligence on customer support. Underlining the proven benefits
Customer understanding bridges the gap between financial institutions and the lived experience of people all over the UK. Do you know why your customers make
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