“People are still struggling, and lifelines are running out. The view through the window has changed dramatically for almost everyone, so why are we still
Imagine a mortgage customer sitting up at 11.30 pm on a Saturday night, worrying about what happens when she renews her mortgage this year. She’s
Last week, the nation’s favourite financial expert and advocate, Martin Lewis, accused the UK government of undermining his campaign to add finance to the school
Every year, UK banks spend millions of pounds on customer support, and it seems every year there’s another survey suggesting customers are dissatisfied with their
In 2023, our AI-driven analytics revealed transformative trends, providing valuable perspectives on consumer behaviours and preferences. This report explores four pivotal highlights that shed light
Last year, we predicted a challenging year ahead for the mortgage industry. We weren’t wrong. Between volatile mortgage rates and multifaceted new regulatory requirements, financial
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