Every year, UK banks spend millions of pounds on customer support, and it seems every year there’s another survey suggesting customers are dissatisfied with their
What will influence consumer decision-making in 2024? Being a mortgage customer this year will be anything but straightforward. Wallets are already stretched, and interest rates
Last year, we predicted a challenging year ahead for the mortgage industry. We weren’t wrong. Between volatile mortgage rates and multifaceted new regulatory requirements, financial
Gamification can be used to increase engagement and incentivise good habits among your customer base.
The modern day workplace is undergoing a huge transformation. Some of you may have already begun integrating AI into your marketing and distribution teams. If
Free credit score fact sheet for your customers, below! 69% of us still don’t know our own credit scores, Experian reports. While an improvement on
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