Imagine a mortgage customer sitting up at 11.30 pm on a Saturday night, worrying about what happens when she renews her mortgage this year. She’s
Last week, the nation’s favourite financial expert and advocate, Martin Lewis, accused the UK government of undermining his campaign to add finance to the school
Every year, UK banks spend millions of pounds on customer support, and it seems every year there’s another survey suggesting customers are dissatisfied with their
What will influence consumer decision-making in 2024? Being a mortgage customer this year will be anything but straightforward. Wallets are already stretched, and interest rates
In 2023, our AI-driven analytics revealed transformative trends, providing valuable perspectives on consumer behaviours and preferences. This report explores four pivotal highlights that shed light
Rishi Sunak’s working assumption is that the next general election will take place in the second half of 2024. The persistent claim across the industry
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