The Consumer Understanding Checklist
Gemma Love-Wyatt
June 23, 2023
It’s crunch time, and firms everywhere are feeling the pressure to implement solutions to the FCA’s Consumer Duty by July 31st. Of the 4 outcomes,
Mortgage news, fintech analysis, CEO insights, eligible stories
Financial Inclusion in a Cost of Living Crisis
eligible
May 25, 2023
An estimated 13 million people in the UK face financial exclusion (The Inclusion Foundation, 2020). The cost-of-living crisis creates more challenges, with rising food and energy prices impacting people’s financial resilience.
New Consumer Duty, Lenders, and the Financially Vulnerable
Gemma Love-Wyatt
May 2, 2023
The FCA describes the new consumer duty as a ‘paradigm shift’ in expectations for firms providing financial services across the UK. The new rules are complex, but at its heart, the new consumer duty aims to enhance protection and improve the experience for millions of customers accessing financial services.
