Fully responsive and the first of its kind; meaningful 2-way dialogue with customers at scale.
Multiple Contact Journeys
Determined by customer behaviour and financial data, optimised for education and support.
Consumer Duty Reporting
Robust and sophisticated, providing full customer visibility and demonstrating compliance.
£89bn
in mortgages serviced
12
weeks to implement
ISO
certified
We partnered with Eligible in June 2023. The process from inception to delivery was incredibly simple and quick, and was delivered within 12 weeks… We have already seen improved customer engagement and retention metrics – we expect to see a very quick return on our investment as a result.”
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