Imagine a mortgage customer sitting up at 11.30 pm on a Saturday night, worrying about what happens when she renews her mortgage this year. She’s
Last week, the nation’s favourite financial expert and advocate, Martin Lewis, accused the UK government of undermining his campaign to add finance to the school
What will influence consumer decision-making in 2024? Being a mortgage customer this year will be anything but straightforward. Wallets are already stretched, and interest rates
In 2023, our AI-driven analytics revealed transformative trends, providing valuable perspectives on consumer behaviours and preferences. This report explores four pivotal highlights that shed light
The modern day workplace is undergoing a huge transformation. Some of you may have already begun integrating AI into your marketing and distribution teams. If
2023 has seen UK financial services embrace more customer-centric policies and guidelines (Consumer Duty and the Mortgage Charter, to name just two). We are unanimous
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