Article originally published in MortgageStrategy on 13th November 2019.
You can view the original article here.
Eligible, a technology firm, has launched a broker facing calculator.
The tools aim is to help brokers assess how much potential revenue is lost by not retaining existing mortgage customers, according to the firm.
The system analyses a broker’s retention states and then automatically shows the individual how much revenue is being lost in remortgage deals.
Eligible chief executive and co-founder Rameez Zafar says: “We have developed our broker-client retention calculator to help advisers see how important it is to focus on client retention.
“The calculator helps brokers identify any problems or room for improvement in their current retention efforts and solidifies client retention as a key priority and contributor to company growth.
“It gives an insight into how much money you are really leaving on the table, so you can prioritise your retention strategy. It also shows you how much Retain, our dedicated mortgage retention solution, could save you if you invest in retention.”
